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About Us
GTC Broadband Began as Granby Telephone Company
Granby Telephone Company was started by individual business owners in Neosho and Granby, Missouri in 1904 and bought by L. Q. Adamson in 1929. In 1930, Harold Stouffer came to assist Adamson in his business endeavors, and soon became the sole owner after Adamson’s death. The company was then owned by Harold’s son, Dale Stouffer, and his wife, Shirley Stouffer, for 30 years. Their son, Jon Stouffer, became the President in 1987 and created GTC Broadband in 2010 as the main internet company. During Jon’s tenure as CEO, he implemented Fiber to the Home (FTTH) technology for all of Diamond and most of the Granby customers, and this project is continuing to grow. Jon’s daughter, Savannah Groves, works at the company and plans to one day follow in the footsteps of her family by becoming the fourth-generation owner of the company.
Today, GTC Broadband combines this long history of service with services focused on the future. We offer state-of-the-art fiber broadband internet at speeds up to 1 Gig, as well as VoIP and landline telephone service, to Granby and Diamond, Missouri.
Service Areas
Granby
Diamond
Mission Statement
The goal of GTC Broadband is to provide our customers with the fastest and most reliable fiber-optic internet service in the SWMO area. We pledge to provide our customers local, quality customer service and our community ethical business dealings and a strong presence in giving back.
A Letter from our President
At GTC Broadband, our #1 goal is to provide our customers with the fastest and most reliable Internet service possible. However, since it is technology, it is impossible for it to never go down or have some issue arise. During the past 10 years, we have been investing in a completely underground Fiber to the Home network to serve all our customers in Granby and Diamond. While we maintain control over this local part of the network, we cannot control the backbone connection that goes out to the world.
When something occurs in another city or another state, like Kansas City or Tulsa, we must wait until the problem is remedied in that location before our local service is restored, at which point we can restore service to our customers.
Generally, we are aware of any such outages within minutes, we are in touch with others on the network diagnosing the situation, and we are working to fix the problem as soon as possible. Situations that cause outages can range from a server going down in Atlanta to a construction crew accidentally digging through a fiber optic cable in Kansas. Many systems and networks are in place all over the country to make the Internet operate, and, in some cases, it only takes one incident to take it down.
We at GTC Broadband and Granby Telephone Co. would like to ask our customers to please be aware of these situations, and realize that while we can control many of the parts it takes to make your service work, there are some factors that are out of our control.
If we are suffering an outage, your team at GTC is hard at work to restore your services as soon as possible. We greatly value our customers, and we thank you for using GTC Broadband as your Internet Service Provider.
Sincerely,
Jon C. Stouffer