Open Positions
Field Technician & Installer
GTC is seeking a full-time technician/installer with excellent customer service and technical skills to join our team. As a Field Service Technician, you would be responsible for providing professional on-site installation of residential and business customer products and services, including internet and phone. You will also be responsible for problem solving and troubleshooting internet connections. Customer service is an essential requirement and will involve the ability to communicate well, answer questions and concerns from customers during service calls. Communication verbally and in written form is important.
TECHNICAL DUTIES
- Pull cable, terminate, and run cable.
- Install and repair phone lines on Fiber Optic Network.
- Install cable, jumpers, ONT and other network electronics at customer location.
- Troubleshoot Internet networks and Wi-Fi connections on site.
- Configure and diagnose various electronic devices and network computer electronics.
- LAN/WAN experience, beneficial
- Willing to learn how to operate an Underground Cable Locator.
WHAT WE NEED FROM YOU (Our Requirements):
- Practice a positive outlook every day.
- Able and willing to work outdoors in various weather conditions.
- Able and willing to work inside customer homes and directly with customers in their home.
- Able and willing to be very organized and follow through with responsibilities.
- Able to work in a confined space; walk, bend, and lift at least 75 lbs., as needed.
- Ability to walk long distances over rough terrain.
- Eager to learn different job tasks as experience increases.
- Willing to attend training sessions, seminars and other educational training opportunities
- Computer proficiency and strong reasoning skills.
- Proactive and responsive problem-solving skills.
- Complete tasks on time and accurate document resolutions
- Valid driver’s license and a safe driving record and able to pass a drug test. A CDL is not required, at hire, but will be required with one year of employment.
- Available to work overtime and weekends (as needed)
Benefit Package
- Available