Affordable Connectivity Program (ACP)
Your family may qualify for a $30 discount each month on broadband internet service
The Affordable Connectivity Program (ACP) helps low-income households pay for broadband service and internet connected devices. The Affordable Connectivity Program (ACP) is a federal government benefit program operated by the Federal Communications Commission (FCC). The ACP replaces the Emergency Broadband Benefit Program (EBB Program). The ACP will provide a discount of up to $30 per month towards broadband service for eligible households. The ACP is non-transferable and limited to one monthly internet discount and a one-time connected device discount per household. If the Program ends, or when a household is no longer eligible, subscribers will be subject to GTC Broadband’s regular rates, terms, and conditions.
Who is Eligible?
A household is eligible if a member of the household meets at least one of the criteria below:
- Has an income that is at or below 200% of the Federal Poverty Guidelines;
- Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
- Participates in one of several Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal Head Start (only households meeting the relevant income qualifying standard), Tribal TANF, or Food Distribution Program on Indian Reservations;
- Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision;
- Received a Federal Pell Grant during the current award year; or
- Meets the eligibility criteria for a participating broadband provider’s existing low-income program.
Where can I find additional information
Please visit https://www.fcc.gov/acp for the FCC FAQ’s and the consumer application.
Consumer Complaint Process
All consumers have a right to file a complaint with the FCC regarding the ACP supported service or difficulties enrolling in the ACP. The FCC’s Consumer Complaint Center information is below.
- Phone Number: 1-888-225-5322
- Video Phone Number: 1-844-432-2275
- Website address: https://consumercomplaints.fcc.gov
Affordable Connectivity Program Customer Disclosures
The Affordable Connectivity Program is a government program intended to make broadband services and connected internet devices affordable for low-income households. The program provides a monthly discount of up to $30 for eligible households and $75 for eligible Tribal households. The program also supports a one-time connected internet device of up to $100 for service providers that choose to offer a device.
In order to qualify for the program, eligible consumers must be enrolled in a qualifying program that includes: Medicaid, Supplemental Nutrition Assistance Program, WIC Program, Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance to Needy Families, Tribal Head Start, Food Distribution Program on Indian Reservations, is approved for the free or reduced price school breakfast/lunch program (including through the USDA Community Eligibility Provision), received a federal Pell Grant, or have income at or below 200% of the Federal Poverty Guidelines.
PO Box 200
Granby, MO 64844
You can complete the form online or download it and return it to our office.
Please return or mail your completed application to:
126 South Beaver Avenue
P.O. Box 200
Granby, MO 64844
If you have any questions on completing this application, please contact our office.